Shipping policy

Effective Date: July 16, 2025

Order Processing

Orders are typically processed within 1–2 business days after your purchase is confirmed. Orders placed on weekends or holidays will begin processing the next business day. Once your order has been fulfilled by our third-party logistics partner, you’ll receive an email with tracking information.

We aim to get your drinks out the door faster than a last-second Hail Mary pass.

Shipping & Delivery

We currently ship to locations within the United States where hemp-based beverages are legally allowed. All shipments are sent via ground delivery using common carriers like UPS, FedEx, or USPS, depending on your location and the best available option.

Standard delivery takes approximately 2 to 5 business days once shipped, depending on your location. Expedited shipping options may be available at checkout, though availability and speed can vary by destination.

Shipping rates are calculated at checkout based on your delivery address and the selected shipping method.

Shipping Restrictions

Hyde’s Hail Mary is a hemp-derived beverage and may be subject to federal, state, and local restrictions. We do not ship to states or regions that prohibit the sale or shipment of hemp beverages.

We do not ship to P.O. Boxes or military APO/FPO addresses. All shipments must be delivered to a physical address.

Age Verification

You must be 21 years or older to purchase Hyde’s Hail Mary. By placing an order, you confirm that you meet this legal requirement. Age verification may be required at checkout and/or upon delivery depending on your state’s regulations.

Order Tracking

As soon as your order ships, we’ll send a tracking number to your email. If you haven’t received a tracking email within 48 hours of placing your order, check your spam folder or reach out to us at info@hydeshailmary.com.

Damaged, Lost, or Missing Packages

If your order arrives damaged or gets lost in transit, notify us within 7 days of the delivery date. Please provide your order number, a brief description of the issue, and photos if applicable. We’ll work with our 3PL and shipping carrier to resolve the issue—whether that’s a refund, replacement, or game-winning touchdown (okay, maybe not the last one).

Returns & Refunds

Due to the nature of consumable goods, we do not accept returns. If you receive an incorrect or damaged item, please contact us immediately and we’ll make it right.

Need Help?

Questions, concerns, or fan mail? Shoot us an email at info@hydeshailmary.com. We’re here to make your experience as refreshing as the first sip of Hyde’s Hail Mary.